The benefits of an insight6 programme….
We are customer experience (CX) experts working with more than 1000 businesses across the UK and Ireland. We measure, through our range of CX products, the entire end to end customer journey. With our unique icx6 model we can then partner you to map, train and motivate your team to provide an unforgettable customer experience.
Six Reasons to choose insight6 to improve your Customer Experience
We are extremely familiar with the sectors that we work in and our Customer Experience Directors have fantastic local knowledge within their regions. As a result, you will receive the best knowledge, support and information allowing you to benchmark yourself against other businesses within your industry and area.
Our Customer Experience Directors are local to you and on hand to partner your journey of cx transformation
Our customer reviews, survey tools and on-line feedback products are world class.
All of your cx measurement is tailored for your business to ensure the results are 100% relevant and actionable
Our CX Directors can coach and mentor your teams to improve performance
Our benchmarking and customer mapping tools are second to none
When you work with insight6 Transformation comes as Standard
“I really enjoyed working with Michelle, she was incredibly knowledgeable and provided us with a fantastic service. insight6 gives us a new dimension of feedback that enables us to make decisions with our customer at the centre.”
“Rhian is a pleasure to work with, he contributes new ideas and innovation to businesses. I have worked with Rhian for over a year now and both his services and expertise are exceptional, I highly recommend to anyone seeking insight into their customer service and how they could develop further.”
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