Your CX Specialist for Liverpool
Andy Gorman
Helping Liverpool Businesses Grow Through Better Customer Experience
With a relationship coach for a mother and a business leader for a father, you could say I was destined to work in the world of people and performance.
Over the past 28 years, I’ve built my career in hospitality, professional services, and networking organisations like BNI. That journey has equipped me with the experience, insight, and drive to help businesses elevate their customer experience and build stronger relationships with the people who matter most – their customers and their teams.
I’m passionate about partnering with business owners to uncover what their customers are really experiencing, and to turn that feedback into meaningful action that delivers results.
At insight6 Liverpool, I support businesses through:
Customer Experience Reviews
Training and development
Customer journey mapping
Online feedback
Focus and listening groups
Mentoring and coaching
When I’m not working with clients, I’m a proud husband to Carolyn and a father to three daughters and a stepdaughter. We love life in Merseyside, and I’m often found on the golf course, tennis court, or cheering on from the sidelines of a match.
If you’d like to explore how insight6 can help your business, I’d love to have a conversation.
Testimonials
