Your CX Specialist for Manchester, Leeds and West Yorkshire

Chris Lowe

Chris Lowe

After 20 years of experience working in the pharmaceutical drugs industry, I realised there was more to life beyond pills, gels, and creams. It dawned on me that it was time for a big change in my life.
During my career I have always loved watching my teams flourish, seeing them transported from feeling average to feeling superb! I joined insight6 knowing that I could do that again, with business owners, senior leaders and their teams. There is almost nothing better than watching a business fly; seeing the team loving what they do and ultimately delivering a world class experience to their customers.

I am scarily passionate and enthusiastic about transforming client experience. With so much choice these days, an amazing customer experience is the most impactful way of standing out. That is where I come in.

When not at work I run both short and long distances and I have occasionally been seen in fancy dress for a good cause (although all photographs of that tutu have been destroyed). I probably run to take away some of the pain of being a Tranmere Rovers fan!
My capability: Cx transformation, selling skills, strategic sales planning, marketing, training, coaching and situational leadership.

Specialist industries: Legal, optical, retail, hospitality, pharmaceutical, care, education, sports and leisure.

Testimonials

Imran Hakim
“What I love about insight6 is that it is very personal and interactive. I can pick up the phone and have a conversation about something and it’s not a generic template - it’s very bespoke. The level of interactivity that we have allows me to stay engaged with the programme, not just the practices.”

Imran Hakim

Hakim Group
Heather Parry
“We launched Fodder in 2009 and I would say one of the most successful things that we did was to start work with insight6. Every decision we have taken has been based on the research they have undertaken with our customers and potential customers. Without our partnership with insight6 I doubt we would have been so successful.”

Heather Parry

Fodder