Leza Nulty, business consultant, coach and mentor: specialising in customer service and team development.
CUSTOMER EXPERIENCE DIRECTOR DUBLIN
TEL 087 1181527
I am a genuine and friendly individual that has a real desire to help people develop their business. My career started in the clothing retail sector where I worked alongside a team in order to achieve our branch goals.
After a few years, I made a natural shift to the ‘retail marketing’ arena and worked with independent retailers to roll out a new store concept across Ireland.
The majority of my career was spent with Heineken Ireland and I was fortunate to experience a number of key roles while working my way through a challenging and rewarding career path.
I have launched brands, lead and developed sales teams and negotiated with key customers.
Due to the diversity of these roles, I believe that I can offer future clients sound advice and encourage them to look at their business through a different lens.
I will challenge you about your business operations and work with you to find solutions to improve the customer experience.
My honesty and integrity added to my down to earth and friendly demeanour have allowed me to build really strong, working relationships with clients, which I believe is key to partnering and going on a successful business development journey together.
customer experience reviews
training and development
customer journey mapping
customer online feedback
focus and listening groups
mentoring and coaching