Insight6

CX

Customer Engagement Strategies

Strategies you can implement to improve customer engagement insight6 explores the importance of customer engagement, the impact it has on Customer Experience and the strategies you can apply to your business. What does it mean? Customer engagement is any direct contact between a brand and its customers. It is incredibly important that brands reach out…

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Is Your CX Strategy Red?

Customer experience (CX) strategies are in. Outdated marketing plans based on figures and historic patterns are out. Believe it or not there are still many business leaders out there who sit in their offices and ponder the best ways to launch a new product, develop a new marketing campaign or sign up new business without…

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